Shipping and Return Policies

Shipping Policy

Thank you for visiting and shopping at Café Las Flores.  Following are the terms and conditions that constitute our Shipping Policy. 

All orders are processed within  3-5  business days. 

Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. 

Shipment method Estimated delivery time DHL Standard 5-7  business days.

The shipping cost for small and medium orders is $13. Free Shipping for orders over $200.

Delivery delays can occasionally occur. 

Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within  24  hours. Café Las Flores is not responsible for any customs and taxes applied to your order.

 

Refund And Returns

We do not offer refunds or accept returns. 

In the event that your order arrives damaged in any way, please email us as soon as possible at online@cafelasflores.com with your order number and a photo of the item’s condition. We will send you a new product to replace the damaged product.

If you have any further questions, please don’t hesitate to contact us at online@cafelasflores.com.

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